My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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a woman smiling

Jayden Thunderhawk

Non-Licensed Staff
Jayden is our newest team member at the Ella Washington Agency. Although Jayden does not have an insurance background, Jayden was hired because of her outgoing personality and her persistent wiliness to learn. Jayden is a friendly, compassionate person who strives to other customers.
a woman with blonde hair

Kimberley Ludwig

Non-Licensed Staff
Kim has been the Commercial Lines Coordinator for the Ella Washington Agency for over 5 years. Kim helps with the organization and renewal of large commercial insurance accounts. that Kim has mastered for the Ella Washington Agency, we are grateful to have her on board.
a man smiling

Robert Fulcomer

Non-Licensed Staff
Robert has a lengthy history in the insurance industry. He spent the last 18 years as a commercial claims adjuster and risk analysist. His focus is always taking care of the customer and making sure they understand the unique resources and experience the Ella Washington Agency offers.
a woman smiling

Rosalie Adzema

Customer Service Representative
Rosie is a Cleveland, Ohio native and has been in the insurance industry for 2 years and the customer service field for 10 years. She enjoys the fulfilling feeling of educating clients on their insurance needs that they might not realize they need to be covered for.
a person with red hair

Sherry Washington

Customer Service Representative
Sherry has worked with the Ella Washington Agency for over 20 years. She specializes in Personal Insurance Reviews for customers. Sherry often educates on the importance of having Life Insurance and truly understanding the major differences in insurance policies within the industry. Sherry has 5 children that keep her busy and in her spare time, Sherry enjoys concerts with her husband.
photo of Susan

Susan Clouse

Customer Service Representative
Susan has been in the insurance industry for 25 years. She loves helping and interacting with clients on a daily basis. She grew up on the east coast before she made her way to beautiful Colorado with her 3 children.
photo of Taylyn

Taylyn Maddex

Non-Licensed Staff
Taylyn is our social media expert. Taylyn's talents include but are not limited to multiple social media platforms, agency websites, and graphic designs. Taylyn enjoys editing and filming commercials for both the agency and her studio, TaylynRoseProductions. If you meet Taylyn at our agency, make sure to say hello to her cute little assistant , Pumpkin the baby Pomeranian.
a woman smiling

Tessa Everett

Sales Specialist - Personal Lines
Tessa is our auto, home and small business sales specialist, she has been with the Ella Washington Agency for over 6 years. Tessa is an outgoing people person whose passion is educating customers on insurance coverage. Tessa keeps busy with her 5 children, her grandchild and has the cutest Corgi dog named Brynn.
a woman smiling

Traci Washington Danes

Agency Branch Manager
Traci has been in the insurance industry for 4 years. She enjoys the very competitive nature of the commercial lines of insurance. She also loves building strong relationships with her clients to help them with various claims throughout the year.
a woman smiling

Jayden Thunderhawk

Non-Licensed Staff
Jayden is our newest team member at the Ella Washington Agency. Although Jayden does not have an insurance background, Jayden was hired because of her outgoing personality and her persistent wiliness to learn. Jayden is a friendly, compassionate person who strives to other customers.
a woman with blonde hair

Kimberley Ludwig

Non-Licensed Staff
Kim has been the Commercial Lines Coordinator for the Ella Washington Agency for over 5 years. Kim helps with the organization and renewal of large commercial insurance accounts. that Kim has mastered for the Ella Washington Agency, we are grateful to have her on board.
a woman smiling

Rosalie Adzema

Customer Service Representative
Rosie is a Cleveland, Ohio native and has been in the insurance industry for 2 years and the customer service field for 10 years. She enjoys the fulfilling feeling of educating clients on their insurance needs that they might not realize they need to be covered for.
a person with red hair

Sherry Washington

Customer Service Representative
Sherry has worked with the Ella Washington Agency for over 20 years. She specializes in Personal Insurance Reviews for customers. Sherry often educates on the importance of having Life Insurance and truly understanding the major differences in insurance policies within the industry. Sherry has 5 children that keep her busy and in her spare time, Sherry enjoys concerts with her husband.
photo of Susan

Susan Clouse

Customer Service Representative
Susan has been in the insurance industry for 25 years. She loves helping and interacting with clients on a daily basis. She grew up on the east coast before she made her way to beautiful Colorado with her 3 children.
photo of Taylyn

Taylyn Maddex

Non-Licensed Staff
Taylyn is our social media expert. Taylyn's talents include but are not limited to multiple social media platforms, agency websites, and graphic designs. Taylyn enjoys editing and filming commercials for both the agency and her studio, TaylynRoseProductions. If you meet Taylyn at our agency, make sure to say hello to her cute little assistant , Pumpkin the baby Pomeranian.
a woman smiling

Tessa Everett

Sales Specialist - Personal Lines
Tessa is our auto, home and small business sales specialist, she has been with the Ella Washington Agency for over 6 years. Tessa is an outgoing people person whose passion is educating customers on insurance coverage. Tessa keeps busy with her 5 children, her grandchild and has the cutest Corgi dog named Brynn.
a woman smiling

Traci Washington Danes

Agency Branch Manager
Traci has been in the insurance industry for 4 years. She enjoys the very competitive nature of the commercial lines of insurance. She also loves building strong relationships with her clients to help them with various claims throughout the year.