My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Katherine Theisen

Customer Service Representative
Katie Theisen is our is our licensed Customer Service/Office Manager and Personal Lines Specialist. She has been with American Family since 2017. Katie holds insurance licenses in auto, home, business/commercial, life, and health. She was born and raised in Watertown which is where she lives today. Katie enjoys spending time with her family, husband JR, and kids Arisa, Deacon, Navy, and Scout.