Accidents happen. But putting your dreams on hold because of one? Not an option.
Get Back on the Road with Our Dreams Restored Program
Our Dreams Restored Program (DRP) takes the stress out of choosing a repair shop. We’ve done the work for you by finding the most trusted, customer-friendly shops in your neighborhood, so you can relax knowing your vehicle will be well taken care of if the unexpected occurs.
What’s so great about the Dreams Restored Program? Let’s find out.
It’s quick. Because of our direct relationship with the shops, repairs can begin sooner than at non-DRP facilities. This means your vehicle gets priority status to get you back onto the road as quickly as possible.
It’s guaranteed. With the DRP, repairs have a lifetime workmanship guarantee backed by American Family Insurance. Now that’s peace of mind!
It’s easy. No need for multiple estimates — our Dreams Restored Program handles all the estimates and reviews. We’ll gather some of the best in the biz to take care of you and your vehicle.
It’s convenient. No messy billing. Instead of paying the shop yourself and getting a reimbursement from us, we keep things hassle free by receiving the bill directly and paying it (minus the deductible).
It’s reliable. Our DRP shops meet the highest ratings for repairs and customer service.
Narrator: When accidents happen, the safety of everyone involved is your number one concern.
On screen: Safety is your top priority
Narrator: But a close second? Getting back to normal as quickly as possible.
On screen: Getting back to normal
Narrator: And that's where American Family Insurance’s Dreams Restored Program comes in. We created this program to help take the guesswork out of car repairs by preselecting repair shops that give top-notch quality service.
On screen: Dreams Restored Program: Lifetime Guarantee
Quality Service
Narrator: Working with our Dreams Restored Program means you save time because there's no need for multiple estimates. Instead of compiling stacks of paperwork, the bill — minus the deductible — can be sent directly to our Dreams Restored Partner, by American Family.
On screen: Bills minus deductible
Narrator: We’re confident that each repair facility we partner with provides quality service, so we back each repair with a lifetime workmanship guarantee for as long as you own your vehicle.
On screen: Dreams Restored Program: Direct Repair Program
Lifetime Guarantee
Narrator: While we hope you never have to use it, it's a smart idea to have our Dreams Restored Program in the back of your mind should you experience any bumps in the road.
If you'd like to learn more about the Dreams Restored Program your American Family Agent will be happy to help.
On screen: American Family Insurance
Find an agent at AmFam.com
Paying for your repairs out of pocket?
Our Dreams Restored Program will provide you with the same quality repairs and competitive pricing that they provide to our customers filing a claim. We’ll help you find a shop that will get you back on the road to pursuing your dreams.
Already have a repair shop in mind?
Even if the shop is not part of our Dreams Restored Program, we’ll be by your side every step of the way. The process is a bit different — but still simple. We’ll work with you and a shop of your choice to determine the best option to handle your claim as quickly as possible.
You can easily upload photos of the damage to your vehicle in the MyAmFam app or My Account. To expedite your claims process, you can follow these simple instructions to take the needed photos and help us evaluate the damages to your vehicle.
Need to report a claim? Start Here
Our auto claims service is fast and convenient, so you can get back on the road to your dreams with as little interruption as possible. Our auto claims staff is 100% focused on auto claims — 100% of the time — so they can provide the specialized expertise you deserve. Here’s a helpful overview on the claims process so you’re in the know.
Follow These Steps to Report Your Car Insurance Claim
Use the MyAmFam app or log in to My Account to easily start the claims process. You’ll want to have this information ready:
- The date and time of the event
- A brief description of what happened
- Any photos of damage done to your vehicle or property
- The insurance contact information of any others involved
You can also file your claim online or call 1-800-MYAMFAM (1-800-692-6326).
Already filed your claim? View your claim’s status in the MyAmFam app or by logging in to My Account.
Chipped windshield? Learn About Our Safelite Glass Repair Program
A broken window or windshield can be a dangerous distraction when you’re driving. If you need to repair or replace either, our Glass Repair Program gives you a fast, convenient and reliable experience. We’ve teamed up with Safelite to repair your vehicle and get you moving forward again.
You can learn more about how to file an auto glass claim with Safelite, including what’s covered and what repair options you have.